Remote Repairs and Support
JB PC Repairs now offer remote repairs on qualifying faults on both a one off service or contracted
We can now fix problems such as viruses popups and other annoyances without ever coming to your home.
To use this service all you need to do is contact us on 01706 353343 then one of our technicians will book a suitable time for your repair and guide you through the process.
Please note that payment is taken upfront over the phone before the repair can commence
To use this service you will need to download and run the file available
Once this file has run you will be given a number - please give this number to our technicians and the repair can then begin.
If a repair is unsuccessful remotely we can then offer for either a technician to come to your home at an hourly rate (discounted for contract holders) or you can drop it into our shop for the standard fixed fee (excludes hardware replacements) - any fees paid for one off remote assistance will be deducted from the final bill.